Wholesale Terms and Conditions

WHOLESALE ORDERING WITH DUCK IN A TUB

Once you are approved as an online retailer, you may only sell on the URL that is submitted and approved through your wholesale application. Accounts may not utilize national/global selling platforms, including but not limited to Amazon.com, Ebay.com, ETSY, JET, Shoptique, etc. Failure to comply will result in your wholesale status being revoked.

All Duck In A Tub products being sold online must state: “created by Duck In A Tub”.

SIGNING UP FOR AN ONLINE WHOLESALE ACCOUNT

You can apply for a wholesale account with Duck In A Tub (and receive access to our current catalog) by filling out the form on our wholesale page. After completing the form, create a user account on our website by clicking on sign in/register on the top right hand side of the website. You must complete the form AND create an account on our website in order to move forward within the approval process. Once you complete both, we will notify you in 5-7 business days with the status of your account application. Once approved, your account will change from ‘subscriber’ to ‘wholesale buyer’ and you can begin shopping wholesale through our site!

Are you a current retailer but do not have wholesale account access within our website? Create a username on our website and send us an email with your new username. We will be more than happy to transition your account to ‘wholesale buyer’ status on our website!

Please be mindful of our minimum quantity requirements when ordering, which can be found below. Questions or Confused? Email duckinatub@gmail.com.

ORDER AMOUNT MINIMUMS
Opening orders are requested to be $250 min (before tax).

ITEM QUANTITIES
Once you have an access to our wholesale section, you will find each product has its own minimum quantity. 

DISCOUNT CODES
Our discount codes are *only for regular priced items, and cannot be applied to wholesale products. Please note, wholesale accounts do not qualify for other promotional or discount program. (ex: Bubble Points)

PREPARATION TIME:
Cold Process Soaps: 4-5 weeks, if not in stock
Other Wholesale Products: 3 weeks

DELIVERY METHOD
Shipping cost depends on the size/weight of your order, and the exact amount is calculated by the courier service. The options are available at checkout.

Please note, Duck In A Tub offers a very generous wholesale program at a rate of 50% off our quality handcrafted product line. For this reason, wholesale orders are not eligible for reduced, or free shipping. Shipping charges are calculated based on actual weight and destination only. Rest assured, we will never tack on any hidden fees or additional handling charges! 

DAMAGES
Retain all original packaging materials, including shipping boxes. Notify the carrier within 12 hours.

SHORTAGES
Please inspect your order carefully, shortages must be reported to Duck In A Tub within 12 hours of receiving the order.

TESTER POLICY
Our number one goal is to provide you and your clients with the freshest product available. With that in mind, we will provide you with product testers free of charge, on your first order.

With an opening order, you will receive a tester for each product (testers that are available in this section only). Testers can only be ordered with a minimum purchase of $250 wholesale orders. Once your wholesale account is open you can purchase testers for your business at our wholesale pricing. We do not provide free testers. 

Testers are not intended for resale and are only available for accounts with a physical retail location.

RETURNS
Your 100% satisfaction is Guaranteed!

If for any reason a return must be made, it must be authorized by Duck In A Tub, and returned in it's original packaging. Any item returned must be authorized and shipped back to Duck In A Tub. within seven days of receipt of your order.

Delivered orders that are unaccepted and are not approved by Duck In A Tub are subject to a $100 handling and restocking charge plus the total freight costs for both directions.

To insure that we do not compete with our established customers, all orders will be reviewed by Duck In A Tub before they are accepted for processing.

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